E-commerce websites form a significant part of web design in
Kenya. Entrepreneurs have warmed up to online sales to keep up with the
changing times.
Many logistics companies have been established in
the past few years. Consequently, some business owners can now run online
ventures with minimal overhead costs.
However, with increasing competition among online
stores, business owners contend with high fluctuations in revenues.
If you are facing this challenge, consider these
tips to increase online sales:
1.
Identify and fix technical issues
Here is an open secret that website owners should
know. Internet users are impatient, very impatient.
Online customers have thousands of options and have
no time to wait for a website to load. A few seconds in site speed may cost you
hundreds of customers without knowledge.
Before you complain about sales, audit your site for
any technical issues. Any broken links must be fixed immediately.
Sometimes it is easy to identify issues by tracing
the path of incomplete transactions.
Why did customers abandon a cart half-way? Are all
payment options visible and working? How fast does each page load?
Website developers in Kenya
can help you identify and fix technical issues.
2.
Identify the most profitable pages
Where is the money from? Which products sell best?
Is it the product or the easy navigation process that lead to high sales?
You need to address these questions from your sales
statistics. You cannot run any kind of business blindly. Data analytics are
important for e-commerce as well.
Your priority when identifying and fixing issues
should be on the profitable pages. You want to keep those revenues coming as
you explore other options.
3.
Improve site architecture
You may have heard of this phrase before. If it is
working, do not touch. Well, this does not work for website design in Kenya if you
want to maximise sales.
If you hired the best developers, your site may have
to technical issues. However, the layout and navigation must be tedious for
shoppers.
Make it easy to find items on your site. Suggest
complementary or related products. Remove unnecessary processes.
Use direct and short phrases to describe products.
4.
Consider a partial redesign
Everyone loves the smell of new, even a new website
look. If you have a few technical issues to fix, you do not need to redesign
your website from scratch.
However, a few tweaks with the design can earn you
new customers. You could be struggling to fix an outdated website design.
Top web developers in Kenya will give you
direction on the items on your site that you can play around with to make it
look new to visitors.
For instance, large blocks of text and large media
files may need attention.
Many internet
users are hesitant to explore drop-down menus. Instead, they prefer to keep
scrolling one page for all the details they need.
Hence, it is important to talk to experienced web
developers when redesigning a website. Be willing to give up outdated designs
and adopt changes. At the end of the day, an e-commerce website should earn the
maximum revenue possible. Any changes should help you attain that goal at the
lowest cost possible.
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